Privacy Policy

TravelMerry | Privacy Policy

At TravelMerry, we are committed to protecting our customers' privacy. We have taken reasonable steps to ensure the privacy and confidentiality of sensitive information provided by our customers.

Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website, products, or services. This information may include your full name, email address, phone number, billing address, mailing address, travel details, booking information, payment information, and other information necessary to process your request or transaction.

If you purchase or book any travel products, including flights, hotels, holidays, or cars on our website, we may request personally identifiable information such as your full name, email address, contact phone number, billing address, payment card information, expiration date, security code, and other information required to securely process your booking or payment.

We may also collect information that you provide when contacting customer support, subscribing to promotional communications, requesting deal alerts, participating in surveys or contests, or using our referral services.

We may automatically collect certain technical information when you visit our website, including your IP address, domain name, browser type, device information, pages visited, and general website usage information. This information is used primarily for website operation, security, analytics, fraud prevention, and improving our services.

How We Use Personal Information

We use the personal information we collect to provide, operate, maintain, and improve our products and services. We may use your information to process bookings and transactions, communicate with you regarding your bookings or requests, provide customer support, send service-related announcements, prevent fraud, maintain website security, personalize your experience, and comply with applicable legal or regulatory requirements.

Where permitted by law and where you have provided the appropriate consent, we may also use your contact information to send information about deals, special offers, travel products, newsletters, and other promotional communications. You may opt out of promotional communications at any time using the contact information provided below.

SMS Communications and Consent

If you choose to provide your mobile phone number and consent to receive SMS messages from TravelMerry, your consent will be used only for the purposes described at the time of collection, such as booking updates, customer service communications, alerts, or promotional messages where applicable.

SMS consent is not shared with third parties or affiliates for their own marketing purposes.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of receiving SMS messages by following the instructions provided in the message or by contacting us using the information below. Opting out of promotional SMS messages will not affect service-related communications that are necessary to complete or manage your bookings or requests.

Sharing and Disclosure of Personal Information

We do not sell or rent your personally identifiable information to third parties.

We may share limited personal information with service providers, suppliers, payment processors, travel suppliers, technology providers, customer support providers, or other partners when necessary to provide the products and services you request, process transactions, complete bookings, provide customer support, maintain our website, prevent fraud, or comply with legal obligations.

These service providers may process information on our behalf and are expected to protect your information and use it only for the purposes for which it was provided.

We do not share or sell SMS consent or mobile opt-in information with third parties or affiliates for their own marketing purposes.

Your information may be transferred to and processed in countries outside the United States or the European Economic Area (EEA), where necessary to provide our services or process your transactions. We take reasonable measures to protect personal information during such transfers.

Communication

To provide better customer service, we may send you information regarding your bookings, transactions, service updates, latest deals, special offers, or products that may be relevant to you. Where required, promotional communications will only be sent with the appropriate consent. You may opt out of promotional communications at any time.

Service-related announcements, such as booking confirmations, important account information, website outages, or changes affecting your transaction, may still be communicated when necessary to provide our services.

Cookies

We use cookies and similar technologies to help operate our website, improve functionality, understand website usage, personalize your experience, and support security and fraud prevention. Session cookies may expire when you close your browser, while persistent cookies may remain on your device for a longer period.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Minors

Our website and services are not intended for individuals who are considered minors under applicable local law. TravelMerry does not knowingly collect personal information from minors.

Links to Other Websites

This website may contain links to other websites. TravelMerry does not control these external websites and is not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites that you visit.

Security

We use reasonable technical and administrative safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. Sensitive information transmitted through our website may be protected using secure transmission technologies such as SSL/TLS encryption.

Opt Out

TravelMerry provides you with an opportunity to opt out of certain promotional communications. If you no longer wish to receive product alerts, newsletters, promotional emails, or other marketing communications, you may opt out by contacting us at support@travelmerry.com.

For SMS communications, you may opt out by following the instructions provided in the SMS message or by contacting us at support@travelmerry.com.

Legal Disclosure

TravelMerry may disclose personal information when required by applicable law, regulation, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to protect our rights, property, safety, customers, or others.

Changes to This Privacy Policy

TravelMerry reserves the right to modify or update this Privacy Policy from time to time. Any changes will become effective when the updated Privacy Policy is posted on this website. We encourage you to review this page periodically for any changes.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at support@travelmerry.com.

You may also write to us at TravelMerry.com, 2706 Victoria Ln, Easton PA 18045 United States of America..